Hospital Management System

Complete hospital ERP — OPD, IPD, lab, pharmacy, billing and quality — designed for Healthcare Commission standards.

Overview

MicroStarX Hospital Management System (HMS) is a complete, web-based hospital ERP that connects every department — from the reception desk and OPD to the lab, pharmacy, wards, operation theatre and accounts — on one secure platform.

Built around Healthcare Commission requirements

The system is designed to support the documentation and record-keeping that Healthcare Commission standards ask hospitals to maintain: complete patient health records, consent and clinical notes, incident reporting with root-cause analysis and CAPA, infection-prevention audits and surveillance, complaint handling with SLAs, emergency preparedness drills, equipment maintenance logs and quality KPIs.

Made for your hospital

Every hospital works differently. We configure departments, roles, forms, rates and reports to match your workflow, train your staff on site, and stay with you after go-live with support and updates.

Healthcare Commission readyDesigned to support the records and standards inspectors ask for
  • Complete, signed patient health records
  • Incident reporting, root-cause analysis and CAPA
  • Infection-control audits, outbreaks and surveillance
  • Complaint tickets with SLA tracking
  • Emergency drills, safety plans and equipment logs
  • Role-based access with a full audit trail

What's included

  • Patient registration with MR number & token system
  • OPD, IPD, Emergency & ICU workflows
  • Electronic health records & clinical templates
  • Laboratory & radiology with printable reports
  • Pharmacy, inventory & procurement (PR → PO → GRN)
  • Operation theatre scheduling & records
  • Billing, insurance/panel & finance
  • HR, attendance & payroll
  • Quality: incidents, RCA, CAPA & KPIs
  • Infection control audits & surveillance
  • Complaints management with SLA tracking
  • Role-based access & complete audit trail

Modules

Reception & OPD

Registration, MR numbers, appointments, tokens and consultations

IPD & Wards

Admissions, bed management, transfers, nursing notes and discharge

Emergency & ICU

Triage, critical-care charts and round-the-clock monitoring records

Operation Theatre

OT requests, scheduling, surgical records and CSSD sterilisation cycles

Lab & Blood Bank

Test orders, sample tracking, results and printable lab reports

Radiology

Imaging orders, reporting and report delivery

Pharmacy

Prescriptions, dispensing, batch & expiry (FEFO) tracking

Gynae & Dialysis

Specialty workflows for maternity, dialysis machines and sessions

Health Records

Complete patient history with printable, signed records

Quality & Safety

Incident reporting, RCA, CAPA, KPIs, drills and safety plans

Infection Control

Audits, outbreak tracking, antimicrobial stewardship and surveillance

Complaints & SLA

Patient complaint tickets with timelines and escalation

Inventory & Procurement

Stores, requisitions, RFQ, purchase orders, GRN and stock audits

Equipment & Assets

Asset register, preventive maintenance, AMC and warranty tracking

Billing & Finance

Invoices, panels, expenses, chart of accounts and financial reports

HR & Payroll

Staff records, rosters, attendance, leave and payroll

How We Work

Our Development Process

  1. 1Discovery
  2. 2Design
  3. 3Development
  4. 4Launch

Ready to Get Started?

Let's build something amazing together. Contact our team to discuss your project requirements.